Shipping policy

📦 FOTK Shipping Policy

Last updated: [7/1/2025]

Thank you for shopping with FOTK. We are committed to delivering your order quickly, safely, and affordably. Below is everything you need to know about our shipping process.

🌍 Where We Ship

We currently ship to:

  • United States (domestic)

  • Select international countries (subject to availability)

If we do not currently ship to your location, please contact us at [Support@FOTK.store], and we’ll do our best to assist you.

đźšš Processing Times

All orders are made to order. Please allow:

  • 2–5 business days for order processing and production

  • You will receive an email with tracking information once your order ships

Note: Processing time may be slightly longer during high-demand periods (holidays, sales, etc.).

📦 Shipping Times & Rates

United States (Domestic):

  • Standard Shipping: 3–7 business days after processing

  • Expedited Shipping (if offered): 1–3 business days

International Shipping:

  • Delivery varies by destination, usually 7–21 business days

  • Customs fees may apply depending on your country (see below)

Shipping rates are calculated at checkout based on your order total and delivery address.

📬 Tracking Your Order

You’ll receive a shipping confirmation email with a tracking number as soon as your order ships. Please allow 24–48 hours for the tracking to update.

If you haven’t received your order within the expected timeframe, contact us at Support@FOTK.store with your order number and we’ll assist you right away.

🌎 International Orders – Customs & Duties

International orders may be subject to customs fees, duties, or import taxes. These are not included in your shipping fee and are the responsibility of the customer.

We are not responsible for delays caused by customs clearance.

🛑 Incorrect Shipping Info

Please double-check your shipping address at checkout. If you enter an incorrect address and the package is returned to us, we will contact you for an updated address. Additional shipping charges may apply.

📦 Lost or Damaged Packages

FOTK is not responsible for lost or stolen packages marked as “Delivered” by the carrier. If your package was damaged in transit, please reach out to us within 7 days of delivery at Support@FOTK.store with photos of the damage.

đź’¬ Questions?

We’re here to help. Contact us at Support@FOTK.store with any shipping-related questions.